FAQs

Katie's Buckles only work with Herm Sprenger collars that have two end links and a middle plate that joins the opposite facing links. The buckle replaces the middle plate, so it is important that your collar has opposite facing links to work with this design.

The buckles are about ½ inch longer than the middle plate. You may need to remove a link from your existing collar when adding a buckle.

Yes! Please see below for Katie's Buckles warranty (for buckles only) and Herm Sprenger's warranty (for collars only).

Katie's Buckles Standard one year warranty: Katie's Buckles warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year from the original purchase date. Pictures of the defective item must be submitted via email to process a refund or replacement.

Herm Sprenger One Year Warranty: Herm Sprenger N.A. LP guarantees all of their products to be free of any defective materials and subpar workmanship. In the event that you are not 100% satisfied with your purchase, please contact us. Please note; you will need to provide proof of purchase and return the defective item prior to your request being processed. Any damage determined to be caused by improper use will not be covered. All returns will not be accepted beyond one year past the date of purchase.

A prong collar is a training tool that, under the guidance of an experienced professional, allows us to communicate with our dogs in a language they understand.

As a dog trainer, I love teaching people how to properly use training equipment! The best answer to this question will come from an experienced dog trainer that knows you and your dog. I strongly recommend finding an experienced professional near you. Please see our trainer directory page or reach out to me if you have trouble finding someone.

Always remove a prong collar if your dog is unsupervised, tied up, or playing with other dogs. The buckles and collars are not designed to come off on their own, but for any prong collar, (with a buckle or not), please use a safety back-up method in case your collar does come off during use. Katie's Buckles is not responsible for any damage or injuries. The customer assumes all risk and liability.

Believe it or not, some owners have reported discoloration on white coats from their collars. Unfortunately no full refunds on used items even for this reason.

Yes! I only source my collars and links directly from Herm Sprenger.

• Chrome collars: steel chrome-plated.
• Black stainless steel collars: black coated stainless steel.
• Stainless steel collars: stainless steel metal.
• Curogan collars: copper-tin alloy which doesn't rust (but they will patina!) and great for dogs with sensitive skin or nickel allergies (there is nickel in chrome plating). The 2.25mm Curogan collars have a slightly thicker martingale chain than the black and chrome collars. The 2.25mm and 3.2mm Curogan collars do not have swivel d-rings on the chain.

*Note: Stainless does not mean they will "stain less" on your dog. All collars have been reported to stain or darken a small percentage of dog's light coats.

To clean any type of metal chain collar, use mild dish soap and water, dry thoroughly.

Chrome Collars - Be sure to keep your chrome dry every time they come into contact with water.

Stainless Steel - Intermittently using a metal polish will help keep these looking new!

Curogan Collars - Also using metal polish is good for Curogan. These can patina (a green or brown film on the surface of bronze or similar metals, produced by oxidation over a long period), similar to any item made with copper such as a copper bottom pot or a US penny. This is completely normal, and you may slow this by drying your collar after an outing with your dog. If it's exposed to a lot of salt water or dirt, you may also rinse with water or clean with dish soap, then give it a really good drying.

This patina may darken the coat of a white or very light colored dog. You can certainly clean the copper in various methods. I've personally used the "boil in vinegar" option described in this article: How to clean copper. One of the great benefits of this copper collar is the ability to clean the patina in the future, and it corrodes at insignificant rates. With the chrome plated collars, you may clean the surface rust, but if left too long it can corrode quicker and basically eat the chrome plating and steel.

3.0mm Collars

Link Thickness: 3.0mm

Link Length: 1.4 inches

Neck Size Up To: 20" (20.5" with Buckle)

Weight Limit: Up to 77lbs

3.2mm Collars

Link Thickness: 3.2mm

Link Length: 1.5 inches

Neck Size Up To: 20" (20.5" with Buckle)

Weight Limit: Up to 88lbs

The 3.0mm and 3.2mm links are minimally different sizes and will fit into each other.

Yes! Please see the Trainer Hub to learn more about bulk wholesale! Online retailers are not permitted.

I am happy to purchase a bulk of extra links (20+) that you aren’t using! The links must be Herm Sprenger brand and not bent or damaged at all. We provide payment of $1/link plus reimbursement for the shipping cost. Please visit the Trainer Hub to learn more!

Absolutely! Please visit the Trainer Hub for more information.